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It’s reassuring to know you’ve got cover should
something unexpected happen. We’ll aim to get you back on the road
as soon as possible if you need to make a claim.
When you rely on your car, you can count on us
to keep you on the road. If you need to make a car insurance claim
we’ll keep things as simple as possible.Step 1 – To claim or not to
Not all accidents or incidents will result in a
claim being made. Depending on the excess on your policy, it may be
cheaper to pay for smaller repairs instead of making a claim and
paying the excess.
If you have built up several years No Claims
Discount (NCD) you may prefer to protect this rather than make a
Whether you decide to make a claim or pay for
the repairs yourself, you do need to notify us. This is to ensure
that our records are correct and your policy has the correct level
Step 2 – Getting in
If you need to contact us to make a claim please
rest assured we have a dedicated team ready to help you. A claims
consultant will work closely with you and keep you informed on the
progress of your claim. We will aim to make the whole process as
simple as possible.
For car insurance claims call – 0344 209
For windscreen repairs call – 0330 018
7503 or book online.
For Keycare Cover call – 0345 303 4002
We’re available to take your call 24 hours a
day, 7 days a week.
Calls may be monitored and recorded.
Lloyds Bank Car
Insurance is underwritten by a panel of insurers and is arranged
and administered by BISL Limited. When getting a quote online
you’ll be taken to BISL Limited’s online site with a new privacy
Here’s what you can expect if you need to make a
claim against your Lloyds Bank Car Insurance policy.
To help us process your claim you’ll need to
provide some details.
Here’s what we’ll ask you for:
- your policy number
- the date and time of the accident or incident
- details of any third party involvement
- details of any eye witnesses
- if the police or emergency services were involved.
If your claim is due to a car accident you don’t
need to call us straight away. However, we’d recommend you contact
us within 24 hours if possible.
We’ll review your car insurance policy and check
the details of your claim against your level of cover.
We will advise on any excess amounts that may be
payable based on your policy.
We will discuss any No Claims Discounts (NCD)
you may have and whether this will be impacted when you make a
We may ask you for any additional supporting
evidence, if available. This could include photographs or video
footage you may have taken on a dash camera. Please note, not all
insurers from our panel of insurers accept video footage. This will
be discussed as part of your claim.
We know that making a car insurance claim can
sometimes be quite stressful. Your insurer will keep you up to date
on the progress of your claim from start to finish.
Our aim is to settle your claim as soon as
possible, so we can get you back on the road. The time taken to
settle your claim will depend on the type of claim made. and how
complex it is.
For instance, accidental damage will take less
time to complete than a claim where a third party is involved.
This Post Has One Comment
ALL AUTO INSURANCE COMPANIES ARE RIPOFFS, AND USE CREDIT SCORES TO SCREW CLIENTS OVER. THEY TRY TO SAY THAT THOSE WITH LOWER CREDIT RATINGS HAVE A GREATER POSSIBILITY OF FILING CLAIMS THAN THOSE WITH HIGHER CREDIT SCORES. THEY ALSO ADD SEVERAL DEDUCTIBLES AS WAYS OF GETTING OUT OF PAYING OUT ON CLAIMS. THEY ALSO HAVE RECENTLY GOTTEN INTO THE HABIT OF USING INFLATION AS AN EXCUSE TO CHARGE HIGHER MONTHLY PREMIUMS. HERE’S THE REAL DEAL: INSURANCE COMPANIES SHOULD ONLY USE ONE’S DRIVING RECORD TO BASE THEIR MONTHLY PREMIUM RATES ON. THOSE WHO HAVE NOT HAD ANY TICKETS, ACCIDENTS, DUI’S, ETC WITHIN A 5 YEAR PERIOD SHOULD ONLY BE CHARGED ROCK BOTTOM MONTHLY PREMIUM PRICES, WITH NO EXTRA CHARGES FOR CREDIT RATINGS, AND NO DEDUCTIBLES AT ALL. THOSE WHO DRIVE PROFESSIONALLY FOR A LIVING, AND HAVE CLEAN DRIVING RECORDS, WITH NO TICKETS, NO ACCIDENTS, NO DUI’S SHOULD ALSO BE PAYING AS LITTLE AS POSSIBLE FOR MONTHLY PREMIUMS, BUT IT SEEMS THAT ALL INSURANCE COMPANIES ARE INTERESTED IN IS GETTING MORE AND MORE $$ IN THEIR DEEP POCKETS AND WILL DO ANY, AND EVERYTHING THEY POSSIBLY CAN TO MAKE DAMN SURE THEY GET AS MUCH PROFIT IN THEIR POCKETS AS THEY ABSOLUTELY POSSIBLY CAN, EVEN IF IT MEANS SCREWING OVER THEIR CLIENTELE BASE. AND, ALL INSURANCE COMPANIES SHOULD ALSO BE FORCED BY LAW TO TAKE EVERY SINGLE PENNY THEY GET EVERY SINGLE MONTH FROM EVERY SINGLE CLIENT THEY SCREW OVER, AND PLACE THAT $$ INTO AN ACCOUNT IN THE NAME OF EVERY SINGLE CLIENT, AND ANY CLIENTS THAT DRIVE FOR 10 STRAIGHT YEARS OR LONGER, AND NEVER HAVE A SINGLE ACCIDENT AT ALL, OR NEVER RECEIVE A SINGLE TICKET AT ALL FOR ANY KIND OF TRAFFIC OFFENSE, AND DECIDE TO GIVE UP DRIVING FOR WHATEVER REASON, THEY SHOULD GET EVERY SINGLE PENNY OF ALL THE MONEY THEY WASTED ON FALSE SECURITY SUCH AS INSURANCE REFUNDED BACK TO THEM, INSTEAD OF THE INSURANCE COMPANIES JUST KEEPING IT FOR THEMSELVES !!!!! INSURANCE IS NOTHING BUT FORCED, LEGALIZED GAMBLING, AND, ACCORDING TO THE SCOTUS, THE ONLY PEOPLE REQUIRED TO BE LICENSED, REGISTERED, AND INSURED ARE THOSE WHO CONDUCT COMMERCE, AND ARE BEING PAID TO DRIVE DIRECTLY ON THE ROAD. THOSE WHO ARE NOT GETTING PAID TO BE BEHIND THE WHEEL, AND ARE NOT CONDUCTING ANY KIND OF COMMERCE DIRECTLY ON THE ROADS ARE NOT REQUIRED TO BE LICENSED, REGISTERED, OR INSURED BECAUSE THEY ARE NOT DRIVING FOR A LIVING, AND CONDUCTING COMMERCE DIRECTLY ON THE ROADS, THEY ARE ONLY PRIVATELY TRAVELING FROM POINT A TO POINT B IN THEIR PERSONALLY OWNED MODERN DAY METHODS OF CONVEYANCE. TRAVELING FREELY WITHOUT ANY GOVERNMENT INTERFERENCE IS A GOD GIVEN INALIENABLE RIGHT, WHICH NO GOVERNMENT, REGARDLESS OF WHETHER IT IS FEDERAL, STATE, OR LOCAL, HAS ANY POWER, OR AUTHORITY TO TAKE AWAY, AND REPLACE WITH A GOVERNMENT ISSUED PRIVILEGE. STATES SAY DRIVING IS A PRIVILEGE…. THIS IS TRUE, BECAUSE DRIVING IS RELATED TO COMMERCE, SO YES, DRIVING IS A PRIVILEGE, BUT PERSONAL TRAVEL IS NOT A GOVERNMENT ISSUED PRIVILEGE WHICH CAN BE REGULATED BY GOVERNMENT, TRAVEL IS A GOD GIVEN RIGHT !!!!!