We won’t charge you admin fees if you want to make changes to your policy, but your premium may go up or down as a result of any changes you make.

If you don’t tell us about any changes in your circumstances between the date you buy the policy and the policy start date, or after the policy start date, it could invalidate all or part of your policy, and we might turn down claims or not pay them in full.

We may set up your policy to renew automatically, saving you time and making sure you’re always covered. You can change this at any time by calling us. We’ll securely store your payment.

We’ll send you a renewal invitation in good time before we take any payment. If at that time, you don’t want us to automatically renew your policy, or you want to make changes to your policy before renewing, please call us.

Our cancellation and complaints procedures are detailed in the policy.

If you cancel your policy

• Before it’s due to start, we’ll refund the premium you paid us in full.
• Within 14 days of getting your documents, or the start date of your policy (whichever is later), we’ll refund the premium you paid us, minus a charge for the number of days we’ve insured your van for.
• After those 14 days, we’ll refund any premium paid for the remaining term of the policy, minus an admin fee for cancellation of £50.40 (including Insurance Premium Tax where applicable).

We’ll calculate your premium using the information you give us. If you give us incorrect or inaccurate information, it could invalidate all or part of your policy, and we might turn down claims or not pay them in full.

English law will apply to this policy, unless you and we agree otherwise.

We may ask for proof of your No Claim Discount (NCD). If we do, it must:

• Have been earned in the UK (including the Channel Islands and the Isle of Man) or the Republic of Ireland
• Be from your previous UK or Irish insurer
• Be written in English
• Clearly show the NCD level in years, rather than a percentage
• Be in your name, as the policyholder, or in the name of the business (if the policyholder is a company)
• Have been earned on either a van, a private car, a motorbike or a company vehicle (where you were the sole user)
• Be less than two years old

• Insurance cover is subject to our standard policy wording.
• Drivers must be at least 21 years old, hold a valid full UK or EU driving licence and must have lived in the UK for at least one year.

Commercial van insurance is needed if you use your van or pick-up for your business. For example, moving tools, equipment and your own goods to varying locations as part of your usual working day.

Private van insurance is for when you use a van for personal use only – but it will also cover you if you use your van for commuting. For example, if you have a van to take your dogs down to the local park, but also use it to drive to and from a single permanent place of work, private van insurance is what you need.

Van insurance is a legal requirement under the Road Traffic Act if you own or drive a van or pick-up, unless you declare the vehicle off-road (SORN) and keep it on private property. If you’re pulled over by the police, they can issue you a fine and points on your licence for driving without insurance. But the penalty for driving without insurance doesn’t necessarily stop there. If the case goes to court, you could face an unlimited fine and even disqualification from driving, which means putting a halt to your business activities. The police also have the power to seize and destroy your vehicle if you’ve driven it without insurance.

Yes, you can have up to 5 drivers on the policy inclusive of the policyholder.

If you are driving in any of the countries listed in the policy booklet, your policy is automatically extended to provide the same level of cover as you have in the territorial limits for up to 90 days in every period of insurance. Your vehicle will also be covered during journeys between those countries by a recognised carrier.

Please check general advice about driving your van in the EU after Brexit, or for more information about how Brexit will affect your van insurance click here.

No, you can only have 1 vehicle on your van insurance policy. Simply get a quote for a new policy by clicking here.

If you’re aged 21 or older, and you’ve held a full UK driving licence for at least one year, you’re able to take out van insurance with us. Just click here to get your online quote.

When changing your occupation, we suggest that you review your annual mileage and class of use at the same time. This is to make sure that you have the correct mileage and use, which may have changed due to your new job role.

There are a few ways to reduce your premiums from ensuring your van is secure to proving you’re a safe driver. Read our 7 tips for lowering your premium.

Before you start your van insurance quote, you’ll need to have a few details to hand. You’ll need to tell us your name, date of birth, address, driving history, what type of licence you hold and how long you’ve had your licence.

Van registration number and details – We’ll need to know the value of the vehicle, the number of seats the vehicle has, body type, annual mileage, modifications, the month and year the vehicle was purchased and the address where the van will be kept overnight.

Driver details – We’ll need each driver’s name, occupation and driving history, including any claims and motoring offences they’ve had.

Type of cover – You can choose between comprehensive cover, i.e. cover for repairs to your vehicle because of accidental damage, vandalism or an accident, or third-party fire & theft cover.