InsureandGo travel insurance comparisons for February 2023

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Medical insurance for travel abroad. Visa travel insurance and avoiding travel unforeseen expenses.
➡ See more on the website - https://ekta.insure

Why EKTA insurance policy is chosen?

🔹 Offices at every spot of the world.
🔹 Client support 24/7
🔹 No hidden clauses in the contract
🔹 Get insurance policy online
🔹 Insurance covers COVID -19
🔹 10 year experience at the insurance industry
🔹 Over 150 employees
🔹 No hidden restrictions in medical services

Who is our insurance suitable for?

🔹 Visa receiving - our insurance policy is suitable for obtaining a Schengen visa and visas of any other country

🔹 Active rest - Provides “Quiet rest” and covers moped, water park, attractions, horse and bicycle rides, surfing, jeep safaris, snowboarding, downhill skiing on marked tracks

🔹 For children and pregnant women - EKTA insurance policy is one of the most advantageous tariffs and fillings for travelers of this category

🔹 Insurance policy for any occasion - Choose the country of travel, type of rest, policy validity period, sum insured and additional risks, insurance policy will be sent to your mail within 5 minutes

🔹 Quiet rest - The policy covers medical and transportation costs. Suitable for lovers of light loads: running, swimming, fitness, cave tours

🔹 Extreme rest - Provides “Active rest”. Suitable for extreme sports lover: freeride, kiting, rafting, base jumping and extreme cycling (road, mountain cycling, bicycle motocross, bicycle track, bicycle trial)

🔹 Entry into another country - The coronavirus pandemic has changed the rules of tourist border crossing in most countries around the world. In order to enter the country, you need insurance that covers COVID treatment.

🔹 COVID Covered Insurance - ECTA insurance includes observation in another country for 14 days with payment for accommodation up to 70$ / day. Testing for COVID, medical or inpatient treatment

➡ Get insurance on the website - https://ekta.insure/en


Covid-19 cover: We’ve updated our comparisons to show which policies have Covid-19 cover for hospital and cancellations.

Other Covid-related claims such as border closures and quarantine costs have not been considered so please check that your insurance provider will cover these.

Most policies will only be valid for countries with travel advice levels 1 or 2 so check the Smartraveller, website for the latest travel advice.

Important information on terms, conditions and sub-limits

If you’re planning an overseas holiday and need some extra peace of mind, finding a travel insurance policy that suits your needs should be first on your itinerary. If you’re thinking InsureandGo might be the one for you, here are some of the key details to know about their currently available policies.

About InsureandGo

About InsureandGo

InsureandGo has been providing travel insurance worldwide since 2000. They provide cover to approximately 1.6 million travellers each year, and are underwritten by Mitsui Sumitomo Insurance company Limited.

Cover information and limits in the table below verified as correct at 10 February 2023. Other information correct at the time of writing.

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InsureandGo travel insurance policies

InsureandGo travel insurance policies

Currently, InsureandGo offers domestic travel insurance and single-trip international travel insurance, including cover for COVID-19-related claims. You can choose to go with their Bare Essentials plan, Silver, or Gold coverage. With each tier of cover, your premium increases, but what you’re covered for and the amount you are insured for will rise too. 

Check out the data table below to see an overview of the kinds of plans InsureandGo offers.

  • Events

  • Limits shown apply

  • Covid medical cover

  • Covid cancellation cover

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health illness

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Bare Essentials

      Bare Essentials
    • Per person

    • Unlimited

    • Unlimited

    • 200

    More info

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      Silver

      Silver
    • Per person

    • Unlimited

    • Unlimited

    • 200

    More info

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      Gold

      Gold
    • Per person

    • Unlimited

    • Unlimited

    • 200

    More info

= Covered = Not covered

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider’s website for further information before making any decisions about an insurance product.

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

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Does InsureandGo travel insurance have COVID-19 coverage? 

Does InsureandGo travel insurance have COVID19 coverage? 

InsureandGo offers some COVID-19 benefits to its travel insurance policies, including cancellation and medical coverage. However, these benefits will come with sub-limits and exclusions, depending on the policy and level of coverage. For the full story, remember to read the PDS before signing up. 

What other optional extras can I add to my InsureandGo policy?

What other optional extras can I add to my InsureandGo policy?

There are a few optional extras you can add to your InsureandGo travel insurance policy if you need to tailor your package to the kind of holiday or tip you’re going on. These include winter sports cover, natural disaster cover, business cover, and golf cover. 

These add-ons will come at an extra premium, but without them, you may not be covered for anything that happens related to these sorts of activities. Always be sure to check out the PDS to find details regarding limits on cover amounts and general exclusions. 

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Are pre-existing medical conditions covered under InsureandGo’s travel insurance?

Are preexisting medical conditions covered under InsureandGo’s travel insurance?

InsureandGo does not automatically cover any medical conditions in its international travel insurance policy. However, you can gain coverage for pre-existing medical conditions by calling InsureandGo on 1300 401 177 and discussing your situation. They will let you know if they can cover you for your medical condition and related claims that could result from it. InsureandGo claims all pre-existing conditions can be considered for coverage. 

What do I do if there’s an emergency during my trip? 

What do I do if there’s an emergency during my trip? 

If there’s an emergency during your overseas trip, call InsureandGo on their emergency assistance line. The number is +61 2 9333 3999 and is available 24/7 if you need it. InsureandGo’s team will be able to help you out with things like finding medical facilities and medical evacuation, among other things. 

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How do I make a claim with InsureandGo travel insurance? 

How do I make a claim with InsureandGo travel insurance? 

You must register a claim with InsureandGo within 30 days of returning home. You will need to have all the relevant documentation to support your claims, such as receipts for valuables, or invoices from hospitals and doctors if you incurred medical costs. InsureandGo asks that you provide these documents in English, or get them officially translated into English. 

To get access to claims forms, or if you have any enquiries about making a claim, contact InsureandGo at 02 9333 3901, email them at info@insureandgo.com.au, or head to InsureandGo’s online claims portal. 

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Is it possible to cancel my InsureandGo travel insurance policy?

Is it possible to cancel my InsureandGo travel insurance policy?

You can cancel your policy within 14 days of purchasing it, provided that you have not made any claims or exercised any rights under the policy, and your trip hasn’t commenced yet. InsureandGo will cancel your policy and give you a full refund of the premium you paid. If you would like to cancel, contact InsureandGo at 02 9333 3902, or via email at info@insureandgo.com.au.

How is InsureandGo Travel Insurance rated by the Mozo Community?

How is InsureandGo Travel Insurance rated by the Mozo Community?

Read how the Mozo community has rated InsureandGo Travel Insurance policies and services on a number of factors ranging from value for money to customer satisfaction.

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InsureandGo travel insurance
InsureandGo travel insurance
4.4

Overall 4.4

5.4

Value for money

3.3

Policy coverage

1.7

Customer service

1.5

Claims handling

4.1

Trust

73 Reviews

InsureandGo Travel Insurance review

InsureandGo Travel Insurance review

Overall rating   2 / 10

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They take to long to sought a claim and ask for to

They take to long to sought a claim and ask for to

Took 5 months for me to get a $500 return after my luggage was lost for 6 days. They take so long and just keep asking for information which when you send them they ask for more info. They keep asking why you needed to buy any medication like…

Full review

Took 5 months for me to get a $500 return after my luggage was lost for 6 days. They take so long and just keep asking for information which when you send them they ask for more info. They keep asking why you needed to buy any medication like sunscreen and stuff and was it needed. They question every little thing you purchased even my underwear.

    Policy coverage   7 / 10

    Customer service   3 / 10

    Claims handling   2 / 10

    Trust   4 / 10

    Less

    Lance, Victoria, reviewed 24 days ago

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    InsureandGo Travel Insurance review

    InsureandGo Travel Insurance review

    Overall rating   1 / 10

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    TERRIBLE- DO NOT USE

    TERRIBLE DO NOT USE

    InsureandGo have still not reviewed my claim submitted over 2 months ago. I’ve not had any correspondence from them in over a month and a half, even after continually following up every week. They continue to ask for information that I cannot…

    Full review

    InsureandGo have still not reviewed my claim submitted over 2 months ago. I’ve not had any correspondence from them in over a month and a half, even after continually following up every week. They continue to ask for information that I cannot possibly give them (ie a serial number from a stolen iPhone which I do not have as it is STOLEN). I’ve provided ample other evidence such as police reports, screenshots of finding my phone, and receipts and they seem fixated on being provided a serial number that I cannot access. Absolute rubbish service and I would never recommend them to anyone

      Policy coverage   1 / 10

      Customer service   1 / 10

      Claims handling   1 / 10

      Trust   1 / 10

      Less

      Melanie, New South Wales, reviewed 5 months ago

      InsureandGo Travel Insurance review

      InsureandGo Travel Insurance review

      Overall rating   1 / 10

      Shocker

      Shocker

      They did not deliver. We were delayed on Lord Howe Is due to weather- no planes coming in or out, and insure and go will not pay a cent! I am out of pocket $5 k ( island living) and my parents were with the cover more ( same delay) and got 70%…

      Full review

      They did not deliver. We were delayed on Lord Howe Is due to weather- no planes coming in or out, and insure and go will not pay a cent! I am out of pocket $5 k ( island living) and my parents were with the cover more ( same delay) and got 70% back. I have provided them ( insure and go) with everything and more. Never again!

        Policy coverage   1 / 10

        Customer service   1 / 10

        Claims handling   1 / 10

        Trust   1 / 10

        Less

        Nicola, New South Wales, reviewed 8 months ago

        InsureandGo Travel Insurance review

        InsureandGo Travel Insurance review

        Overall rating   1 / 10

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        Denied claim, credit issued but now expired.

        Denied claim, credit issued but now expired.

        Claim denied. Had pre pandemic insurance. Travelling to New York March 2020. Only offered 12 month credit voucher to March 2021. Tried several times to have extension without luck. Lodged a claim and denied as offered a credit – I could not use as…

        Full review

        Claim denied. Had pre pandemic insurance. Travelling to New York March 2020. Only offered 12 month credit voucher to March 2021. Tried several times to have extension without luck. Lodged a claim and denied as offered a credit – I could not use as expired. Due to pandemic I can still not travel.

          Policy coverage   2 / 10

          Customer service   1 / 10

          Claims handling   1 / 10

          Trust   1 / 10

          Less

          Michelle, Australian Capital Territory, reviewed almost 2 years ago

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          InsureandGo Travel Insurance review

          InsureandGo Travel Insurance review

          Overall rating   1 / 10

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          Check the small print before wasting your money!

          Check the small print before wasting your money!

          We paid $1146.00 for travel insurance with this company but when we needed to claim we found it was NOT worth the paper it was written on, the ONLY thing covered was ‘Natural Disaster’, which obviously COVID 19 is not?

          Full review

          We paid $1146.00 for travel insurance with this company but when we needed to claim we found it was NOT worth the paper it was written on, the ONLY thing covered was ‘Natural Disaster’, which obviously COVID 19 is not?

            Policy coverage   1 / 10

            Customer service   1 / 10

            Claims handling   1 / 10

            Trust   1 / 10

            Less

            Jeff, Western Australia, reviewed almost 2 years ago

            See all InsureandGo travel insurance reviews

            Hide reviews

            Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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            Compare InsureandGo Travel Insurance policies with other Australian insurance providers

            Compare InsureandGo Travel Insurance policies with other Australian insurance providers

            InsureandGO are an award winning travel insurance provider with lots of options to tailor your cover to your trip, but it pays to check out all your options before deciding on a policy for your next big trip. At Mozo we know that this can be time-consuming and sometimes overwhelming, so we’ve developed an easy to use travel insurance comparison tool. All we need from you is some simple travel details – destination, travel dates, number and age of travellers – and we’ll do the rest! We’ll give you a comparison of the best travel insurance options in the market today and you can choose the one that suits your trip and budget.

            For more information on different types of travel insurance, take a look at our guides on snow travel insurance, cruise travel insurance or family travel insurance. And while you’re there, take a look at our best $20 series for some wise words from other travellers.



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            This Post Has One Comment

            1. I used to have travel insurance from my work policy. Never did read the fine print or needed to use the coverage. I know that it covered medical expenses up to a certain amount and any medical evacuation while travelling. 🙂🙂🙂

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